Frequently Asked Questions
What is AcceptanceNOW®?
AcceptanceNOW® is a company that partners with name brand retailers to provide customers access to the products they want and need but are unable to get from the retail store. AcceptanceNOW® allows customers to shop without the need to use credit or incur debt. AcceptanceNOW® will purchase eligible items from a partner retailer, up to a customer’s approval amount, and lease those items to the customer.
Is this a credit sale? Am I stuck with long term debt?
NO. AcceptanceNOW® offers flexible leasing agreements to let you enjoy the things you want today without the worry of long-term debt. Unlike credit, you are in control. You have the choice to renew the lease by making affordable lease renewal payments, exercise a purchase option to own it sooner for less, or return the merchandise in good condition without further obligation. It’s your choice.
How long will I need to make my monthly lease renewal payments in order to acquire ownership?
The size of your order (cost and number of items) will determine your lease payment plan. Prior to submitting your order, AcceptanceNow will inform you of the monthly rate for lease renewal payments, the number of renewal payments required to acquire ownership, and the total cost to own for the item(s) in your order. Your AcceptanceNOW® representative will discuss your specific ownership options with you, including early purchase options.
What if my item breaks?
If an item breaks because of any kind of manufacturing defect, we'll repair it quickly at no additional cost. However, you are responsible for damage beyond normal wear and tear.
How do I find the AcceptanceNOW® location nearest me?
Enter your zip code in the “Find A Location” button located in the top right hand corner of your screen.
How do I get more information?
We want to make sure all your questions and concerns are answered. To find the nearest store’s contact number, use the “Find A Location” tool at the top of the page. If you’d like a store to reach out to you, you can Click Here to request more information.
How do I find out about job openings at a AcceptanceNOW® location near me?
We offer terrific employment opportunities to those who want to be part of our AcceptanceNOW® team. Click here to find out more about AcceptanceNOW® career opportunities.
Get in touch.
Mon-Fri 6AM to 7PM MST
Sat 7AM-4:30PM MST
Closed Sun
Drop us a note via email
Merchant partners can contact us at (801) 297-1984 or
California residents, please click click here for information about the collection of your personal information.
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Lease Purchase/Lease/Rental Purchase. Ownership is optional. You will not own the merchandise until the total amount necessary to acquire ownership is paid in full or your exercise your early purchase option.
* “Without using credit” means this is not a credit, loan, or financing transaction. It does not mean or imply no inquiry will be made of credit history or creditworthiness. We consider multiple data points in reviewing your application and regularly approve customers with less than perfect credit history. Lease agreement requires, at minimum, verification of residence, income, and personal references. “Flexible payment options” refers to monthly rental and early purchase options, including 90 day and 120 day options. 90 day and 120 day early purchase options not valid in all locations. **“Get approved to lease up to $4,000 in merchandise” refers to the maximum amount AcceptanceNOW will spend to acquire goods from a retailer to provide to you, subject to a lease purchase transaction. The AcceptanceNOW cash price may include a markup over invoice price. Acquiring ownership by leasing costs more than the retailer’s cash price. See your lease for payment amounts and rental terms.
See ANOW Store Manager for complete details.

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